WaterHelp (Thames Water social tariff)
Paid by Thames Water · 🇬🇧 United Kingdom
What this pays
The published value, how it is calculated, and whether it is cash or a credit ceiling.
Email and a six-digit code, then €50 a year. No password to forget.
Who qualifies
UnlockThe 4 published rules this programme tests you against — age, income, residency, household and the rest.
The steps, documents and official link are part of the paid plan. Checking how much you're owed stays free.
1 document you'll need
UnlockExactly what to gather before you start, so nothing sends you back to the beginning.
Where this comes from
If your annual bill is more than 5% of your net income, you may be eligible for WaterHelp ... a discount of between 25% and 99% on your bill if you qualify.
https://www.thameswater.co.uk/help/account-and-billing/financial-support/waterhelp
A researcher has read this record against the official page.
Last checked against the official page on 5 October 2026
Source: www.thameswater.co.uk
Report an error Something wrong or out of date? Tell us.
Related reading: How to read a grant eligibility rule
Other energy & utilities support in United Kingdom
13 more programmes are on the paid plan, with the amount, the rules, the documents and the steps for each.
- Cold Weather Payment
- Winter Heating Payment (Scotland)
- Pension Age Winter Heating Payment (Scotland)
- Energy Company Obligation (ECO4)
- Great British Insulation Scheme (GBIS)
- Warm Homes: Local Grant (England)
- Boiler Upgrade Scheme (BUS)
- Nest (Welsh Government warm homes scheme)
- Home Energy Scotland grant and loan scheme
- WaterSure scheme (water bill cap)
- Big Difference Scheme (Severn Trent social tariff)
- Back on Track (United Utilities social tariff)
- Child Winter Heating Payment (Scotland)
Similar programmes
Warm Home Discount Scheme
Energy suppliers (scheme run under DESNZ/Ofgem rules)
Big Difference Scheme (Severn Trent social tariff)
Severn Trent Water
Back on Track (United Utilities social tariff)
United Utilities
WaterSure scheme (water bill cap)
Water companies (Ofwat-regulated)
Pension Age Winter Heating Payment (Scotland)
Social Security Scotland
Winter Fuel Payment
Department for Work and Pensions (DWP)